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ImagineAI LIVE is an innovative AI conference platform that brings together the brightest minds in artificial intelligence. With a focus on delivering a day full of workshops, inspiration, and networking, LIVE and IN PERSON. They sought a better way to manage attendee inquiries and capture leads efficiently.
Like many event organizers, ImagineAI LIVE struggled with manually managing attendee inquiries and registrations. The process was slow, inefficient, and frankly, exhausting for their team. Here's what was happening:
Delayed Responses:
Potential attendees would ask questions about the event, but response times lagged, leading to missed registrations.
Lead Leakage:
Valuable leads weren't being captured effectively, leaving opportunities on the table.
Overloaded Teams:
Staff were buried in repetitive tasks, pulling focus away from what matters: delivering an exceptional event experience.
For ImagineAI LIVE, every missed interaction was a missed opportunity. Not just to register a guest, but to grow relationships, drive sponsorships, and build buzz.
To address these challenges, ImagineAI LIVE implemented expertise.ai. With expertise.ai:
Attendee questions were answered instantly, 24/7.
Whether it was registration details, event schedules, or FAQs, expertise.ai provided on-the-spot support.
Lead capture was automated.
Every interaction was an opportunity to capture a lead and move them closer to attending the event.
The team got their time back.
Freed from repetitive inquiries, the team focused on curating workshops, securing top speakers, and enhancing the event experience.
Increased Lead Volume
Optimized Attendee Experience
Greater Operational Efficiency
By automating attendee engagement, ImagineAI LIVE didn't just streamline their processes, they elevated the entire event experience and drove measurable ROI.
"expertise.ai is literally so easy to set up; they could not have picked a better name for it. We added this to two of our marketing websites, set up custom Q&A, and were capturing leads within 30 minutes. expertise.ai is such a great example of how an 'AI native' product can add value almost immediately to what used to be a much more complex enterprise use case."— Steve M., Small-Business Owner
expertise.ai is an AI-driven customer engagement platform, helping businesses capture leads, scale 24/7 support, and deliver personalized conversations that convert. By combining natural language understanding, business-specific training, and seamless integrations, expertise.ai transforms the way companies interact with prospects and customers, freeing teams to tackle high-impact work without missing a single opportunity.