Updated: 2025-09-03

Overview

This page helps you diagnose and fix issues when connecting or using Zoom withExpertise Calendar.

Common Issues

• Cannot complete Zoom authorization flow.
• Zoom meeting link is missing from calendar invites.
• Meetings do not create in Zoom after scheduling.

Fix Authorization Problems

1. Confirm your Zoom role can install marketplace apps.
2. Disable pop-up blockers during authorization.
3. Try in an incognito/private window to avoid extension conflicts.
4. Disconnect and re-connect Zoom in Expertise Calendar.

Meeting Link Not Added

1. Open your event type and ensure Location is set to Zoom.
2. Save changes and create a test booking.
3. Check the confirmation email and calendar invite for the Zoom link.

Disconnect and Reconnect Zoom

1. Go to Integrations & apps in Expertise Calendar.
2. Select Zoom, then click Disconnect.
3. Click Connect Zoom and complete authorization again.

Still Need Help?

Book a meeting with us at this link.