在找我们的聊天机器人方案?前往 Expertise Live
Expertise Live

将高意向流量转化为销售管道。而不是聊天记录。

Expertise Live 与您网站上的买家实时对话:回答他们的问题,识别他们的身份,并记录他们说过的话。Expertise 会自动将这一切转化为已评分、已路由的管道,直接进入您的 CRM 和 Slack。

预约演示
实时对话信号路由northwind.com实时
对话/pricing · 2:14 PM
SC
你们如何将网站线索路由到 HubSpot 或 Salesforce?我们正在为 Q3 对比方案。
原生同步:联系人、交易和完整对话会自动进入 HubSpot 或 Salesforce。需要按您的团队规模了解报价吗?
SC
好的,大约 40 名销售代表。实施周期对我们也很重要。
会议已预订 · 周四下午 2:30 与 Dana R.
访客正在输入…AI 运行中
信号与行动
SC
Sarah Chen
需求增长总监 · Northwind Labs · 第 3 次访问
已识别
ICP 匹配度92/100
准备度高 · 路由给 AE
已在 Slack 通知销售代表
此刻 Sarah 仍在网站上
已发送
已同步至 HubSpot
已附上联系人、公司及完整对话
已完成
跟进邮件已起草
正在 Dana 的审批队列中等待
队列中
会话 #4,182首次响应 0.8 秒本周 142 场对话CRM 已连接

深受以下企业营收团队信赖

以及其他 300+ 营收团队

+84%

聊天转线索转化率

AnChain.AI
2.7×

更多线索,成本降低 90%

Holistiplan

管道 ROI,6 个月达成

David Sklar
90–95%

自动解决率,30 天达成

Swimmingly
核心问题

意向数据靠猜测。而您的买家会直接告诉您。

反向 IP、话题热度和页面浏览评分都只是推断,而一段对话是买家的直接表达。这一差异决定了您的销售是从零开始,还是有备而来。

只有反向 IP 得出的公司名,没有具体的人,也没有上下文

具体的人:姓名、职位、公司、访问历史、来源

基于页面浏览而非任何真实表达构建的评分

完整对话:买家用自己的话说出的问题

面对火热的行为信号,销售代表却只能打陌生电话

意向正热时,销售代表已在 Slack 或 CRM 中收到提醒

完全不知道买家问了什么、想要什么、顾虑什么

首次通话的切入点,已附在客户记录上

工作原理

从网站访问到管道行动, 只需几分钟.

01

对话

Expertise Live 与买家展开真实的多轮对话:解答问题、进行资格认定,并推动买家向前,而不是走照本宣科的 FAQ 流程。

02

资格认定与路由

它识别对话对象是谁(姓名、职位、公司),分别评估匹配度与准备度,并将合适的动作路由给合适的负责人。

03

行动与学习

它将下一步行动推送到您的 CRM,提醒合适的销售代表,并揭示阻碍转化的问题与摩擦点。

产品

这才是买家 真正看到的.

EXPERTISE LIVE · 微站点
实时微站点

把下一步所需的内容直接展示给买家。

无需四处点击。AI代理会在聊天中直接呈现最相关的内容(文字、图片和视频),引导访客进入正确的表单或日历完成预约。

主动实时聊天

在意向最高的时刻提醒真人接入。

当意向和 ICP 匹配度达到峰值,或访客要求人工服务时,合适的销售代表会在您的 CRM、Slack 或 Teams 中收到提醒,在最佳时机接入对话。

EXPERTISE LIVE · 实时聊天
EXPERTISE LIVE · 访客情报
访客情报

看清每一次点击背后的买家。

Expertise 揭示访客的真实身份,用这些背景信息丰富对话,并让您轻松发起智能、个性化的跟进。

客户

为对业绩负责的人而打造。

CEO
我们的聊天转线索转化率提升了 84%。几乎一夜之间,AI代理就为我们对接上了真正的潜在客户。
Victor Fang
Victor Fang
CEO, AnChain.AI
RevOps
Expertise AI 确实比 HubSpot 聊天机器人更好,成本还更低。它挖掘出了我们原本看不到的需求。
Jared Twitchell
Jared Twitchell
VP of Digital Enablement, 401GO
市场营销
我们捕获了大量原本没有机器人就会错失的潜在客户。
Renan Ronchi
Renan Ronchi
Lifecycle Marketing, Holistiplan
平台

Expertise Live 是完整 GTM 操作系统的前端。

Live 赢下对话,Expertise 则把每一次对话转化为管道行动和 GTM 情报,覆盖您的整个营收团队。

Expertise Live

对话前端

实时接待每一位访客:进行意向资格认定、预订会议、解决支持问题,并在恰当的时机移交给真人。

Expertise

GTM 操作系统

匹配度与准备度评分账户归属解析路由与负责人分配跟进编排定时运行审批队列GTM 情报
查看完整平台 →
我们的优势

大多数聊天工具只会回答问题。Expertise Live 则创造收入行动。

回答常见问题

展开真实的多轮购买对话

运气好时能收集到一条线索

结合上下文进行意向资格认定

买家一偏离脚本就失灵

区分匹配度与准备度

把支持、销售和增购一视同仁

路由给合适的负责人与动作

只留下没有明确下一步的聊天记录

将对话转化为 CRM 行动与情报

商业价值

今天,您的管道正在 流失给静态表单

只要您的流量中有一小部分是高意向的,就意味着管道正流失在静态表单和迟缓的跟进上。Expertise Live 在当下即时捕获这些机会,并在您团队已经信任的 CRM 中证明回报。

了解定价方式 →

管道 ROI,有保障

25%

预约会议增长

30 days

即产生可衡量的影响

24/7

覆盖,包括非工作时间

AnChain.AI lifted chat-to-lead conversion by 84%

AnChain.AI had high-intent traffic, but low visibility.
Expertise AI turned chats and page intent into daily, actionable leads

+84%

Conversion lift

85%

Faster first touch

492

Qualified signals in 6 months

Before Expertise AI, we knew our website wasn't engaging the right audience. Almost overnight, the AI agent and email summaries transformed that, helping us connect with real prospects and drive greater impact for our products.

Victor Fang

CEO, AnChain.AI

Victor Fang

Circuit Electric Cuts Support Requests by 22%

Circuit Electric needed to scale support for 8.5 million people without adding headcount.
Expertise AI deployed Voltère, an AI agent that handles the majority of customer questions

22.35%

Reduction in tickets

557

Tickets avoided in Dec 2024

60 days

To measurable impact

We are very happy to have implemented Expertise AI's solution to our customer support channel mix. The results have exceeded our expectations, lowering costs and improving customer experience.

Félix Normandin

Team Lead - Customer Experience

Félix Normandin

SafeCheck drove a 50% increase in corporate inbound leads

SafeCheck needed to improve customer experience without adding headcount or increasing software spend.
Expertise AI now handles the majority of support inquiries and drives measurable lead increase

50%

Increase in corporate leads

80%+

Queries resolved by AI

60 days

To measurable impact

Within the first week, our support person said: this is too good.

Domenic Pedulla

President, SafeCheck

Holistiplan: 2.7× More Leads, 90% Lower Cost

Holistiplan needed new ways to capture and convert website visitors without disrupting sales or adding operational risk.
Expertise AI delivered visitor identification and an always-on acquisition channel at 90% lower cost

2.7x

More leads

90%

Lower cost

543

Visitor leads captured

We captured so many leads that we otherwise wouldn't have without the bot.

Renan Ronchi

Lifecycle Marketing Manager, Holistiplan

Renan Ronchi

David Sklar Generates 5× ROI After Hours

David Sklar & Associates needed to capture high-intent visitors outside business hours and convert them into consultations.
20% of AI conversations converted into booked meetings; 9x ROI in pipeline within 6 months

20%

Conversations → consultations

24%

Consultations → signed engagements

9x

ROI in 6 months

What this tool did for us is give us an opportunity to not only catch visitors' chats, but also to let them book appointments directly inside.

Archit Gupta

Operations Coordinator, David Sklar & Associates

Archit Gupta

Gutterglove resolved 99% of customer chats without human intervention

Gutterglove needed to reduce repetitive support questions while helping customers find the right products faster.
Expertise AI reduced support interactions by 21% YoY and handled over 99% of chats autonomously

21%

Lower support interactions (YoY)

>99%

Chats handled autonomously

30 min

Setup time

We’re resolving more than 99% of customer chats without human involvement, something that wasn’t possible before Expertise AI.

Logan Ollinger

Customer Experience Manager, Gutterglove

Logan Ollinger

How 401GO Uncovered Hidden Customer Demand

401GO needed better visibility into customer intent while reducing repetitive support.
Expertise AI uncovered hidden demand and enabled HubSpot-native pipeline workflows

What I was pleasantly surprised to find is that Expertise AI was actually better than the HubSpot chatbot at a lower cost.

Jared Twitchell

VP of Digital Enablement, 401GO

Jared Twitchell

Rachel reduced human livechat demand by 94% with Expertise AI

Excel High School needed to reduce live-chat load and capture cleaner data in HubSpot without breaking the bank.
In 90 days, ~94% of 3,500 conversations were resolved by the AI with less than 1% needing live chat

94%

Reduction in livechat demand

3,500+

Conversations in 90 days

< 1%

Live-chat button clicks

I have been impressed. I think you guys did such an amazing job. I cannot speak highly enough.

Rachel Bjerstedt

HubSpot Power User, Excel High School

Rachel Bjerstedt

GIC-GREEN turned Expertise AI into its #1 lead driver

GIC-GREEN relied on forms, phone, and live chat. Reps missed chats, replied too slowly, and support was only available during business hours.
Expertise AI now drives the largest volume of leads, the highest lead value, and the strongest win rate of any channel

#1

Lead channel by volume & win rate

30–40%

Of all leads from Expertise AI

3

Languages supported

Customers literally say, Jeni was so helpful. That's the AI. That's how good this is.

Srdjan

GIC-GREEN

Srdjan

Solimar Systems achieved 99.9% accuracy in technical explanations

Solimar hosts decades of deep technical content. Users struggled to find the right information using conventional search.
Expertise AI surfaces relevant answers from deeply technical material with 99.9% accuracy

99.9%

Accuracy rate

Daily

Usage by support teams

Decades

Of technical content accessible

It's not just about leads. It's about credibility, trust, and giving people real answers when they need them.

Mary Ann Rowan

CXO, Solimar Systems

Mary Ann Rowan

Swimmingly improved resolution rates from 75% to 90%

Rising HubSpot pricing pushed Swimmingly to find a more scalable AI support solution for their seasonal business.
After switching to Expertise AI, automated resolution jumped from 70–75% to 90–95% in just 30 days

90%

Automated resolution rate

30 days

To measurable impact

So far, we're holding at like 90–95%, which is a significant increase.

Kelly Ksiazek

Customer Success Manager, Swimmingly

Kelly Ksiazek

ImagineAI LIVE increased event registrations by 85%

ImagineAI LIVE struggled with manually managing attendee inquiries, leading to missed registrations and overloaded teams.
Expertise AI automated attendee engagement and lead capture, handling 100+ conversations daily

85%

Increase in registrations

100+

Automated conversations daily

Expertise AI is literally so easy to set up; they could not have picked a better name for it. We were capturing leads within 30 minutes.

Steve M.

Small-Business Owner

Steve M.

企业级安全与隐私保障

Expertise AI 符合 SOC 2 Type II、SOC 3 和 GDPR 标准,为您提供一流的支持与隐私保护,并通过最先进的加密技术全面保护您的数据。

  • 放心拓展全球业务 — 各地合规要求由我们为您处理
  • 对所有客户数据实施端到端加密和严格的访问控制
  • 支持退订与 DNC,妥善服务您的客户群
访问我们的信任中心 →
GDPR
SOC 2CCPA compliant
SOC 2 (Type II) & SOC 3
每年审计
GDPR & CCPA
完全合规
Enterprise SSO
SAML 2.0 + SCIM
Observability
日志、分析与告警
包括 HubSpot、Salesforce、Slack、Gmail 等在内的集成
集成

无缝融入您的技术栈。深度集成 HubSpot Salesforce.

由我们作为 HubSpot 和 Salesforce 的可信合作伙伴亲自构建和维护的第一方集成。没有中间件,没有脆弱的第三方连接器。

Drift 即将停服

还在用 Drift?无论如何您都要迁移。

Salesloft 已于 2026 年 3 月宣布停服计划。唯一的问题是:您的剧本落在哪里,以及这次迁移是花一个下午,还是拖上一个季度。

  1. 0130 分钟完成配置, 而不是重新实施。您的网站、您的品牌,当天即可上线。
  2. 02您的剧本,与您一起重建。 在您关闭任何功能之前,我们会先完成资格认定流程和路由的映射。
  3. 03比 Drift 做得更多。 访客识别和明确表达的意向,从来都不在您正要离开的那个产品里。
规划您的迁移

常见问题

不是。Live 负责赢下对话,Expertise 负责对话之后的一切:在您的 CRM 中完成资格认定、路由和跟进。

适合受够了表单、僵死聊天和迟缓跟进的 GTM 团队 — 他们希望网站能创造管道,而不只是收集举手报名。

能。它会为每类需求路由合适的动作:管道机会给销售,支持问题给客服,增购机会给客户团队。

可以。任何对话都能在意向最高的时刻即时移交给真人销售代表,并附带完整上下文。

30 分钟配置,而不是重新实施。在您关闭任何功能之前,我们会先映射好您的资格认定流程和路由,而且您还将获得 Drift 从未提供的访客识别和明确表达的意向。

如果您的网站赢得了关注,它就应该创造管道。

买家还在网站上时,Expertise Live 就赢下对话;Expertise 再将其转化为您的团队可以立即行动的管道。