Stuck deciding between Expertise and CustomGPT? Both AI solutions help businesses improve automation, efficiency, and customer experiences. Both offer no-code AI agent builders with flexible pricing options.
But how exactly can these AI agents help your business? Which one suits your needs better? How do they compare with each other? Well, this post has all the answers. We’ve compared Expertise and CustomGPT side by side to help you pick the right AI solution for your business.
Expertise vs. CustomGPT: Choose the best AI agent for your business
While we’re proud of what Expertise offers, we’ve done an unbiased comparison of the two platforms based on their use cases, features, customization options, security, pricing, etc.
1. Use cases
Expertise offers a smart AI agent for websites that automates inbound sales and support. The agent:
CustomGPT offers an AI agent for websites that can automate the majority of customer support tasks. The agent:
2. Modes of interaction
Expertise's AI agent can interact through human-like voice as well as text responses. The ability to listen and talk like humans makes the AI agent super engaging and irresistible. With the voice AI feature, the agent invites visitors to start conversations, listens to their needs, recommends products, and closes sales 3x faster.
On the other hand, CustomGPT's AI agent only supports text-based interactions.
3. Customizations
Expertise AI lets you fully customize your AI agent to make it consistent with your brand. You can:
CustomGPT also offers many customizations to let you align the agent with your specific needs. You can:
4. AI models
Expertise AI supports multiple advanced AI models like GPT o1-mini, Claude 3.5 Sonnet, GPT-4o, Llama 3.1, etc. You can easily select a model based on your specific speed and accuracy requirements.
Similarly, CustomGPT also supports AI models like GPT-4o, Claude 3 Sonnet, GPT-4 Turbo, etc.
5. Integrations
Expertise provides the following integration options:
On the other hand, CustomGPT doesn't provide many direct integrations, but you can connect it to:
6. Security
Expertise AI ensures the highest levels of security and privacy. It complies with SOC 2, CCPA, and GDPR regulations.
Similarly, CusomGPT also promises data security by complying with GDPR and SOC 2 guidelines.
7. Industries
Although Expertise's AI agent can be customized for organizations in any industry, it’s effective for B2B SaaS, B2C SaaS, finance, e-commerce, consulting, real estate, professional services, etc.
CustomGPT's AI agent is best suited for organizations in education, technology, healthcare, e-commerce, public sector, manufacturing, pharmaceuticals, biotechnology, etc.
8. Pricing
Expertise AI pricing plans:
CustomGPT pricing plans:
Some recently added features of Expertise AI
We at Expertise keep improving our AI sales agent by adding new features. Here are some of the recent updates:
Pick the AI agent that fits your goals
AI agents are changing how businesses function. Whether you're a small business owner or a part of an enterprise, the right AI agent solution can improve sales, efficiency, revenue, customer experience, and brand image while saving costs.
You should choose CustomGPT if you want to support your website visitors with accurate and instant responses. The agent can reduce wait times and deliver a pleasurable customer experience while freeing up your team.
Choose Expertise AI if you want to increase inbound sales while supporting your website visitors. The agent can not only answer customer queries through human-like voice responses but also recommend personalized products, collect qualified leads, and book sales meetings. This can help you achieve your sales targets and increase customer lifetime value. Sign up for a free trial today.