Analytics Dashboard
Understand how your AI agent performs
Track every visitor interaction, conversation, and conversion
Discover what drives engagement, and where users drop off
Turn data into decisions with clear, actionable insights
Analytics Dashboard
Track everything that matters, from visitors and conversations to engagement rate and lead conversions. The dashboard visualizes daily, weekly, or monthly trends so you can spot performance patterns instantly.
Understand how users feel during chats with real feedback and sentiment scoring. Spot positive, neutral, and negative interactions to continuously refine tone and accuracy.
See how users move from visiting your site to chatting with your AI and booking meetings. Each stage shows conversion percentages, helping you identify drop-offs and optimize where it counts.
View where your audience comes from with a live world map and regional engagement data. Focus campaigns and outreach where interest is highest.
Find out where your AI lacks information. Gaps are grouped by topics like pricing, integrations, or onboarding, helping you update your training content and boost response quality.
Create custom filters to track the insights that matter most, from competitor mentions to pricing feedback. They help you spot recurring themes across conversations and make informed improvements.
expertise.ai is SOC2 TypeII and GDPR compliant giving you the best in class support and privacy. This includes complete safeguard of your data with state of the art encryption
Features
Within 60 days of launch, we saw 22.33% reduction in tickets.
Félix Normandin
Team Lead - CX
AI Agent answers instantly and drives conversions with timely live handoffs.
Mary Ann Rowan
Chief Experience Officer
Beyond leads, AI builds trust by giving real answers when needed.
Petra Diener
AI Consultant
We're now equipped to grow confidently without compromising customer experience or leads.
Tommaso Spagnoli
Product
We saw an 84% lift in chat-to-lead conversion rate.
Victor Fang
CEO @AnChain.AI
We saw the AI agent influence 593 transactions worth over $100,000 in revenue in just one month.
Leszek Krysieniel
CEO @4kraft