Expertise AI vs HubSpot
The #1 HubSpot Customer Agent alternative for lead-generation teams
Capture more leads, book more meetings, and see clear pipeline impact, while still automating support in HubSpot.
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Expertise AI vs HubSpot
Capture more leads, book more meetings, and see clear pipeline impact, while still automating support in HubSpot.
NO CREDIT CARD REQUIRED
Within 60 days of launch, we saw 22.33% reduction in tickets.
Félix Normandin
Team Lead - CX
AI Agent answers instantly and drives conversions with timely live handoffs.
Mary Ann Rowan
Chief Experience Officer
Beyond leads, AI builds trust by giving real answers when needed.
Petra Diener
AI Consultant
We're now equipped to grow confidently without compromising customer experience or leads.
Tommaso Spagnoli
Product
We saw an 84% lift in chat-to-lead conversion rate.
Victor Fang
CEO @AnChain.AI
We saw the AI agent influence 593 transactions worth over $100,000 in revenue in just one month.
Leszek Krysieniel
CEO @4kraft
Designed mainly to deflect support tickets, making it harder to drive lead capture, booked meetings, or real pipeline impact.
Often relies on simple meeting links instead of a smooth, in‑chat HubSpot booking flow, and does not offer person‑level de‑anonymization, so you lose context on who is visiting before they submit a form. This limits how effectively you can use HubSpot prospecting agent on that traffic.
AI chats consume HubSpot credits, causing costs to increase quickly as traffic and chat volume grow.
Limited to standard live chat and ticket flows, with no richer experiences like voice or interactive microsites to keep visitors engaged.
Core focus
Revenue, MQL and pipeline impact: sales-oriented conversational agent with support capabilities.
Support automation and ticket deflection for support teams.
Primary KPIs
Landing page conversion lift (~30%), qualified leads captured, meetings booked, deals influenced, ~30% reduction in support tickets.
Tickets resolved, % ticket reduction (~60%), response time, CSAT.
Pricing model
Flat pricing with unlimited conversations, enabling predictable costs and better scale economics.
Per-conversation via HubSpot credits; roughly 100 credits ≈ $1 per conversation after small included usage.
HubSpot meeting scheduler & form integration
Native integration with HubSpot meeting scheduler and forms so visitors can book directly inside flows, with full custom field mapping into HubSpot.
Meeting scheduling primarily via separate links and scheduler pages. No direct integration with their own meeting scheduler or forms.
Lead capture depth
Sophisticated lead capture: playbooks, qualification steps, deanonymization, custom properties, and form + meeting integration.
Simple lead capture within chat (e.g., email, basic details), then workflows.
Analytics orientation
Pipeline-centric analytics (leads, meetings, opportunities, revenue) plus conversion rate insights per page and experience.
Support/ticket-centric analytics and self-service success metrics.
Voice support
Built-in voice experience so visitors can talk to the AI agent directly.
Focused on live chat and digital channels; no native web voice agent today.
Microsite experiences
Dynamic microsites to maximize engagement. Educate, nurture, and convert visitors within an interactive experience.
No native microsite layer attached to conversations. Minimal text focus to answer questions. Engagement is not that high a priority.
Revenue, MQL and pipeline impact: sales-oriented conversational agent with support capabilities.
Support automation and ticket deflection for support teams.
Landing page conversion lift (~30%), qualified leads captured, meetings booked, deals influenced, ~30% reduction in support tickets.
Tickets resolved, % ticket reduction (~60%), response time, CSAT.
Flat pricing with unlimited conversations, enabling predictable costs and better scale economics.
Per-conversation via HubSpot credits; roughly 100 credits ≈ $1 per conversation after small included usage.
Native integration with HubSpot meeting scheduler and forms so visitors can book directly inside flows, with full custom field mapping into HubSpot.
Meeting scheduling primarily via separate links and scheduler pages. No direct integration with their own meeting scheduler or forms.
Sophisticated lead capture: playbooks, qualification steps, deanonymization, custom properties, and form + meeting integration.
Simple lead capture within chat (e.g., email, basic details), then workflows.
Pipeline-centric analytics (leads, meetings, opportunities, revenue) plus conversion rate insights per page and experience.
Support/ticket-centric analytics and self-service success metrics.
Built-in voice experience so visitors can talk to the AI agent directly.
Focused on live chat and digital channels; no native web voice agent today.
Dynamic microsites to maximize engagement. Educate, nurture, and convert visitors within an interactive experience.
No native microsite layer attached to conversations. Minimal text focus to answer questions. Engagement is not that high a priority.
Expertise AI acts as a sales and revenue agent that also handles support, instead of a support-only bot. It focuses on conversion, qualified leads, and meetings booked, not just deflecting tickets.
You get unlimited conversations instead of paying per chat or credit. That means you can encourage more engagement and experimentation without worrying about usage bills.
Expertise AI plugs directly into HubSpot meetings and forms, so visitors can book and submit details without leaving the chat. All data is written into the right HubSpot properties for clean CRM reporting.
Expertise AI offers voice interactions and interactive microsites on top of chat. Visitors can explore tailored mini-pages and speak to the agent, leading to richer conversations and higher intent.
Switching is simple, your team gets better outcomes in minutes, not weeks or months.
Connect your HubSpot account and import past conversations if needed.
Launch your new AI agent on target landing pages.
Sync your HubSpot meeting scheduler and forms for true in-chat booking and lead capture.
Set up playbooks for sales, support, or qualification, no disjointed ticket-only flows.
Track pipeline, meetings, and qualified leads right away instead of just ticket resolution.
Copy-pasting your FAQs from HubSpot Customer Agent into our Q&A once, then you're done.
Expertise AI is SOC2 TypeII and GDPR compliant giving you the best in class support and privacy. This includes complete safeguard of your data with state of the art encryption
