Knowledge Gap

Find what your AI doesn't know

Automatically highlight gaps in your AI's knowledge

Track recurring knowledge gap themes

See resolution rates and improve your documentation easily

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Make Your AI Smarter Today

Features

Automatic Gap Detection

Automatic Gap Detection

AI flags conversations where your agent couldn't provide confident, complete answers, making knowledge gaps visible instantly.

Theme Grouping

Detected gaps are automatically grouped by recurring questions or topics, so you spot trends in what users ask most often.

Theme Grouping
Detailed Conversation Review

Resolution Rate Tracking

Each theme shows how often user queries are successfully resolved, helping you prioritize documentation fixes and track improvements.

Resolution Rate Tracking
Actionable Documentation Suggestions

Actionable Documentation Suggestions

Clearly see which areas need more training material or FAQs, streamlining updates to your help docs and support processes.

Strengthen Your Knowledge Base

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Common Questions

A knowledge gap means your AI agent did not have enough information to fully answer a customer question, often due to missing or incomplete documentation.

Close knowledge gaps and boost your AI's accuracy

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