Unlimited usage
Unlimited plans remove credit limits, so adoption can grow across every team, channel and workflow without rationing.
Enterprise
AI agents
at enterprise scale
Unlimited usage, flexible AI hosting, private infrastructure and forward-deployed engineers, with the governance your security team expects.
Talk to our team
30%fewer support requests at a utility99.9%answer accuracy on technical questions+84%chat-to-lead conversion
175+languages, detected automatically
Built for enterprise
Infrastructure and control
Choose how your agents run, scale and operate, with the infrastructure, controls and hands-on support your enterprise requires.
AI hosting options
Run on Expertise Cloud, a dedicated VPS or your own infrastructure, in the region your policies require.
Private infrastructure
Single-tenant environments and supported open-weight models keep sensitive workloads private.
Forward deployment
Our engineers design workflows, connect your systems, test real scenarios and keep improving after launch.
Governance
Access controls, approval steps and human review on sensitive actions, across every agent.
Responsible AI
AI your customers can trust
Book a demoEvery Expertise agent is held to the same standards for equal treatment, data protection, visibility and guardrails, from the first pilot to full rollout.
Equal treatment
Whoever is asking and whatever language they speak, customers get answers grounded in the same approved policies. Agents talk to people in 175+ languages and pass the conversation to your team whenever a person is the better fit.
Data protection
Conversations, documents and connected systems are used only to serve your customers, never to train AI models. Sensitive details are masked in conversation records, and every agent sees only the data you grant it.
Full visibility
Agents respond from the knowledge your team approves, and every exchange is saved so you can read exactly what was said. Knowledge-gap reports point to the questions an agent couldn’t answer, so you know what to add next.
Built-in guardrails
Agents are put through real scenarios with your team before going live and have to clear agreed quality gates in the pilot. After launch they stay monitored, on topic and within policy, with sensitive actions held for a person’s sign-off.
AI hosting options
Run your AI agents where your data needs to live
Every option comes with model choice, governance and forward-deployed support. Pick the one that fits your security, residency and performance requirements.
Expertise Cloud
Fully managed by Expertise
The fastest path from pilot to production. Your agents run on our SOC 2 Type II audited platform, hosted in the US with a Canadian region, using frontier models from OpenAI, Anthropic and Google.
Dedicated VPS
Single-tenant, reserved for you
Compute reserved for your organization and isolated from every other customer, deployed in the region your policies require. Choose frontier models or supported open-weight models.
Private infrastructure
Inside your own environment
Run Expertise in your own cloud or data center, so data stays inside your network boundary. Supported open-weight models run privately, and our forward-deployed engineers set it up with your team.
Not sure which fits? We map it to your requirements during your security review.
Forward deployment
Our team works alongside yours
Book a demoOur forward-deployed engineers work directly with your business, operations and IT teams to find where AI agents add value, connect the systems behind them, set rules and handoffs, test real scenarios and keep improving after launch.
- 01Find where AI can helpWe work with your teams to map common requests, repetitive tasks and the workflows worth automating first.
- 02Connect your systemsOur engineers connect the tools and data your agents need, with clear permissions, approvals and human handoffs.
- 03Launch and improve togetherWe test real scenarios with your team, run a pilot with clear success gates and keep refining your agents after launch.
Utilities
Hydro-Québec Cuts Support Requests by 30%
- 30%
- fewer support tickets
- 557
- customer contacts avoided · Dec 2024
- 60 days
- to measurable impact
Governance
Governance and security across every agent
Decide who builds, approves and runs each agent, keep a person in the loop on sensitive actions, and give your reviewers the reports they ask for.
Access controls and SSO
Sign in through your identity provider and decide who can build, publish and run each agent.
Approval steps
Actions that change a record wait for a person to approve them before they run.
Human review
Sensitive conversations hand off to your team with the full context, and customers can reach a person at any point.
Your autonomy settings
Choose per workflow whether the agent acts on its own, follows a playbook or stays fully scripted.
SOC 2 Type II and SOC 3
Independently audited for security, availability and confidentiality, with an annual third-party penetration test.
GDPR, CCPA and HIPAA compliant
Compliant with GDPR, CCPA and HIPAA, with a data processing agreement and our subprocessors listed in the Trust Center.
Never used for training
Your conversations, documents and connected data are not used to train AI models.
Personal data redacted
Personal details can be redacted from transcripts and logs, with retention set by your policy.
Industries
Built for regulated industries
Expertise is built for teams where accuracy, privacy and a clear record of every conversation matter, from banking and insurance to utilities and telecom.
Banking / Finance
Product questions and applications, with personal details redacted and approval on account actions.
Insurance
Claims intake and policy questions, with verified customers and a full record for review.
Utilities
Outage, billing and moving requests around the clock, in English and French.
Telecommunications
Plan changes, installs and troubleshooting across chat and phone, with clean handoffs.
Retail
Order, delivery and return questions through seasonal peaks.
Manufacturing
Dealer, warranty and order questions answered from your product data.
Logistics
Shipment tracking and delivery changes, logged in your systems.
Airlines
Rebooking and travel updates in the traveller’s language, 24/7.
Questions from enterprise teams
Expertise Cloud in the US or Canada, a dedicated VPS reserved for your organization in the region you need, or deployment on your own private infrastructure. Your security review covers the full data flow for the option you choose.
Yes. Alongside frontier models from OpenAI, Anthropic and Google, Expertise supports open-weight models for teams that need their AI to run inside a private environment.
Unlimited plans remove credit limits on agent usage, so adoption can grow across teams, channels and workflows without rationing. We size the plan around your rollout.
They work alongside your team to find the right workflows, connect your systems, test real scenarios before launch and keep improving your agents after go-live.
Yes. Expertise is GDPR, CCPA and HIPAA compliant and audited for SOC 2 Type II and SOC 3, with an annual third-party penetration test. Request the reports, the DPA and our subprocessor list in the Trust Center. Visit the Trust Center
No. Expertise does not use your conversations, documents or connected data to train AI models. Your security review covers how each model provider handles data.
Only the systems and actions you connect. Website agents work separately from your CRM, and any action that changes a record can require a person’s approval first. Read our security overview
Yes. Request the SOC 2 Type II and SOC 3 reports, the penetration test summary, the DPA and other documents in the Expertise Trust Center. Visit the Trust Center
Most teams start with one high-value workflow in a paid pilot with clear success gates, then expand to more channels and teams. Our forward-deployed engineers work alongside you throughout.
Plan your enterprise rollout
Talk to our team about your workflows, hosting requirements and security review.